FAQ

Frequently Asked Questions

Through the summary of previous customer questions, we have collected 10 common questions, hoping to solve your doubts as soon as possible

We are a manufacturer with a history over 40 years and have realized one-stop service for design, manufacture, installation, debugging and technical training.

Please tell me your specifications, we can choose the best model for you, or you can choose the exact model. You can also send us the products drawing, we will choose the most suitable machines for you.

30% down-payment after contract ,and 70% payment before shipment, Meanwhite it can be discussed according to your situation.

For standard machines or Components, it would be 5-10 days; For non-standard machines and customized machines according to clients specific requirements, it would be appointment time.

Yes, we will do that.For FOB or CIF price, we will arrange shipment for you.For EXW price, we will assist you in arranging shipment.

Normally we provide video and written technical support. If necessary, our engineers can also provide on-site service. Our product accessories can be selected according to the actual needs of the customer to choose the most appropriate way to deliver.

We have our own quality control department and have advance quality control stystem while from raw materials to finished products. All the machines and production lines shall be 100% checked and tested before delivery.

The English manual book and video will be provide for showing how to resolve the problems, if necessary, we will dispatch our engineer to your factory.

As for the single machine, we provide the users instruction and operation video. As for the production line,we provide the professional construction drawing,and arrange the engineer guide the user install the machines. Help the user train the skilled workers.

We really give every customer a warm welcome to visit our factory,and we can take the customer to visit fertilizer plants with our equipment. Animal manures fertilizer pellet production line /organic fertilizer granulator production line for sale.

 
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